This Disclaimer outlines the limitations of liability, responsibilities and usage terms regarding the Chaalak mobile application and website.
By using our app or website, you acknowledge and agree to the statements mentioned below.
Chaalak (“we”, “our”, “the platform”) provides a technology-based service that connects customers with professional drivers. We are NOT a taxi, transportation, logistic, travel or vehicle rental company. We only facilitate hiring trained drivers for your personal or business travel needs.
While we try to provide maximum coverage and availability, we do not guarantee that a driver will be available at all times or in all locations. Bookings may depend on driver availability, network conditions, and other operational factors.
Information shown on the Chaalak app or website—including driver details, trip estimates, timings, pricing and content—is provided for convenience and may not always be fully accurate due to real-time changes, technical issues or user input.
Chaalak conducts background checks, document verification and screening of drivers. However:
To the maximum extent permitted under applicable laws, Chaalak is NOT liable for:
Users are advised to evaluate and take necessary precautions while using the service.
The Chaalak app or website may contain links to external websites, map services, analytics tools or payment gateways. We do not control or endorse these third-party services and cannot be held responsible for their content, privacy practices or operations.
Chaalak reserves the right to modify or update this Disclaimer at any time without prior notice. Users are encouraged to review this page periodically for updates.
For questions or concerns related to this Disclaimer or our services, please reach out to us:
123 Chaalak Street, Mumbai, India
Last updated: 25 Jan 2026